How are you guys figuring out what to charge clients?? I feel like I’m either pricing too low or scaring people away. I got my first inquiry for email management + calendar stuff and I literally froze when they asked my rate. Ended up saying “we can discuss” lol. Do you start hourly or packages??

Been using it for 3 months now and genuinely can't believe more VAs aren't talking about it. Otter and Fireflies both cap you on the free plan Fathom doesn't. full video recording, auto transcription, meeting summaries, all free. I set it up for two of my clients and they stopped asking me to manually take notes entirely. if you're still doing meeting notes by hand or paying for a tool that does this stop. takes about 10 minutes to set up and it just runs in the background. one of those tools that makes you look way more professional without any extra effort.

Finally landed a client who wants me to manage their inbox + draft replies using AI. I’ve been using templates + tweaking with AI and it’s working okay so far. But I’m wondering how do you guys keep replies from sounding too “AI-ish”? I still feel like sometimes it’s too polished and not “them” enough.

Finally convinced one of my clients to switch from endless WhatsApp voice notes to a proper task board (we’re using Trello now). Communication already feels 10x clearer. Honestly didn’t think they’d agree, but I just framed it as saving their time. If anyone’s struggling with messy client communication… it’s worth pushing a little.

I’ve been learning how to use AI tools for VA work, but when it comes to actually offering services… I freeze. Like what do I really sell? “AI VA” feels too vague. For those a bit ahead — did you niche down early or just start with anything and figure it out later?